Births, marriages, deaths and civil partnerships, Frequently asked questions about concessionary bus passes. Renewing your bus pass or reporting it as lost or stolen What do I do about my concessionary bus pass? You can renew your bus pass up to 8 weeks before it expires. The renewal process for bus passes and travel vouchers depends on whether they are age or disability-related. Age-related travel pass - Norfolk County Council It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. Login to renew or manage your Bus Pass and to keep your details up to date. The cookies is used to store the user consent for the cookies in the category "Necessary". If you were sent an automatic 12 month extension to an older persons bus pass during 2021 we will automatically renew your older persons bus pass for an additional 3 years. In the unlikely event that your pass does not arrive, you should call 01452 426265. Concessionary bus pass questions answered - Wiltshire Council In London, you can use your card on buses but not on the Underground Train services. for staff to amend your details and arrange for a renewal pass. But opting out of some of these cookies may affect your browsing experience. Note if applying online you will receive first an acknowledgement email and subsequently an approval email requesting you pay the replacement fee (10) by online card transaction. Please note the Bus Pass system is separate to other Council systems and requires its own login information. Higgins, Telford & Wrekin Councils Customer Services Manager, said: The last time bus passes needed to be We cannot accept applications any earlier than 2 weeks before you become eligible for an older persons bus pass. Bus pass renewals - Travel Devon March 2023 renewals. If the evidence you provide does not prove you are eligible for a disabled pass, but our records show that you have reached pensionable age, we will issue you with an older persons pass instead. However, if you have only used your bus pass in London (where the Oyster system does not record your journey) you will need to visit a local participating library who can arrange a free renewal bus pass for you. In the unlikely event that your pass does not arrive, you should call. Read and contribute to the 20 readers' comments . We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. We'll renew it automatically and send your new one in the post at least 3 weeks before your current pass runs out. Copyright 2023 Wisdom-Advices | All rights reserved. When you return the renewal form to us, you must provide: These are needed to check your conditions have not changed. Older person's passes which have NOT been digitally in use and recorded on a local bus route within the previous 12 months will not be renewed automatically, but may be renewed upon request. How to renew your bus pass | Shropshire Council You can apply for your renewal bus pass online. However, GCC has not been involved in this. Residents in Telford and Wrekin whose bus passes are due to expire are being advised that they will be renewed automatically. Using your card. Renewing, updating or cancelling a bus pass - Thurrock Concessionary bus passes will no longer be renewed automatically. If you haven't received a letter, we will send your new pass out automatically at least 2 weeks before your old one is due to expire. If it has already expired, please call 0345 678 9088 to arrange a renewal. If a bus pass has been stolen and the customer provides the police crime number there is no charge for a replacement pass. Lancashire: What type of medicine do you put on a burn? If you send us different evidence, your pass may be delayed or refused. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 2years. On National Rail services in London, travel free after 9:30 weekdays, and any time on weekends and public holidays. Cumbria: LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. Apply for or renew your bus pass. If you email us please confirm your date of birth and current address in the email so we can fully check our records. Your bus pass will be renewed automatically. If you have an older person's pass that expires in the next two months renew online with the following links: -. You may need to provide proof of your new address. 2 Are senior bus passes renewed automatically? If you've had a concessionary bus pass for the last five years, you might . Application forms for the 'English National Concessionary Travel Scheme . Dont include personal or financial information like your National Insurance number or credit card details. If you have any questions, please contact Essex County Council by calling0345 743 0430. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because, . However, you may visit "Cookie Settings" to provide a controlled consent. Older People (blue stripe on the right hand side):Your pass is usually renewed automatically. For Seniors, pricing is as follows: One-way fare: $1.00. This should include: -. If you live in England and are of retirement age or an eligible disabled person, you are entitled to an English National Concessionary Bus Pass. I currently have a disability-related bus pass with companion entitlement. Freedom Pass expiring: How and when to renew London travel permits. You can make updates to the following details before your bus pass renews: your appearance. If a disability-related pass holder wants a replacement bus pass there is a 5 replacement charge. Readers ask: Where To Renew Bus Passes West Midlands? If you have not received your pass 2 weeks before its expiry date, please call us on 03000 418383. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. If your pass has already expired you can still renew your bus pass. The cards offer older and disabled people free travel in the capital If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we can update our systems. I am an age-related bus pass holder and my current bus pass is due to expire soon. Renewing your bus pass or reporting it as lost or stolen If it hasn't arrived 1week before the expiry date, please tell our Passenger Transport Unit. Note also that anyone due a Renewal (within 60 days), expected automatically or not, who wishes to upload a new photograph can do so by using the Apply Online link. So, to find out if you're eligible and where to apply, get in touch with your local council. Please note that if your pass expires/expired on 31st March 2023, your pass may have been automatically renewed, if you had used the pass in the 12 months prior to December 2022. My new bus pass will not work when I place it on the smart card reader on the bus. These cookies track visitors across websites and collect information to provide customized ads. 3 Post office. National Bus Pass Bus pass renewals Older person's passes Older person's passes are issued for a period of 5 years and are renewed automatically as long as we can see that they have been used in the 12 months before expiry. Lee The county council will not reimburse you for any charges levied by medical specialists or advocates. Your old pass will stop working as soon as your new one is used on a bus or on 31 March, whichever comes first. If you dont provide us with evidence, your new pass will be delayed. Registration Number: 07205882, Please note the Bus Pass system is separate to other Council systems and requires its own login information. Two weeks before your current bus pass expires you should receive a new bus pass in the post. Any other local authority in England:(Not all authorities offer earlier discretionary start times you should check before travel). Age-related pass or vouchers. http://www.nowcard.org/nowcardfaq.asp#FAQ23. Bus companies have been informed that they should accept concessionary bus passes that cannot be read automatically provided that: If you have difficulties, please report the matter immediately to the bus company on whose service you wanted to travel. Changes To Renewal Of Concessionary Bus Passes. You can travel free on TfL services with your Older Persons Freedom Pass from 09:00 weekdays and anytime at weekends and on bank holidays. However, we do recommend that 'recorded delivery' is used if valuable documents are being sent. All rights reserved. Pass holders who have not used their pass between 01 March 2022 and 28 February 2023 will not have their pass automatically renewed. Strong passwords contain 10-12 characters and combine uppercase and lowercase letters, numbers and symbols. Older person's bus pass | Leicestershire County Council We also use third-party cookies that help us analyze and understand how you use this website. You should continue to use your current pass, but then cut it up once your new pass arrives. You will not be able to use My Bus Pass to renew your pass unless it has an expiry date betweenMarch 2020 and March 2023. Blackpool: Nexus is due to send out almost 56,000 new cards to local residents whose current cards expire on 31 March 2023. I have moved out of Gloucestershire. All young disabled pass holders must provide a new photo if they wish to renew. Free bus passes explained - Surrey County Council - surreycc.gov.uk Can I use my bus pass on Night Buses, such as N94 (Chelt to Glos). If you have a disabled persons pass which is due to expire in March, we will write to you to tell you how to renew it. Essex County Council is required to ensure that it only issues passes where it is satisfied that the criteria has been met. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. What do I do with a bus pass which is no longer needed? Senior HOLO cards available at all Satellite City Halls on Oahu Apply for a new age-related pass. Higgins, Telford & Wrekin Councils Customer Services Manager, said. For further information see. Elderly and many disabled people in Tyne and Wear who are entitled to a free bus pass now have their smartcard renewed automatically - so long as it has been used at least once in the last year. We will need to see evidence of your new address. There are several factors that could cause your new bus pass not to work other than a faulty card or a fault with the on-bus ticketing equipment. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we . Collecting an application form from your local library. Can I use my bus pass on Park and Ride Services and Airport Transport Services? Most young disabled (under 16) pass holders should have received a short form to return. The new pass is free. Can I use my disability-related with a companion bus pass in other parts of England? You can renew your pass by completing an online renewal form below, by contacting our information line on 0345 600 0659 or by writing to us at SCC Free Travel Bus Pass, PO Box 212, Waterlooville, PO7 6ZN If we send the bus pass to your old address, there will be a 10 fee to send a replacement to your new address. "Our system now generates new passes automatically at least a fortnight before the current pass expires so pass holders don't need to do . Do not include common words or names. Are you struggling with the cost of living crisis? If you move address, update the details on your bus pass at least three weeks before the renewal date. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has. If your pass has not been scanned locally in the 12 months before renewal it will not be automatically renewed. Where you caught it and at what time, along with your destination. Calling from a land line will normally be cheaper than the cost of a 2nd class stamp. You can find your renewal code located in the box towards the bottom of your renewal letter. A letter and a renewal application form will be sent to you automatically you can also use the application form below. These cookies ensure basic functionalities and security features of the website, anonymously. Click or tap the rating which best represents your experience. Unable to drive for reasons of medical fitness. If we are able to confirm your details from existing Council records, your bus pass will be automatically renewed and your card should be received one month prior to expiry. You do not need to renew an igo card. Age-related passes will be valid for five years. How long does it take to renew an older persons pass? Customer who lives in Gloucestershire, but near Welsh border can use their pass to get to near Welsh Towns Chepstow or Monmouth but not to travel on around Wales. On Your Side - Helping eligible residents to be cared for at home, Children in Telford and Wrekin can learn to swim for free, 10 by 10 - 10 things we want all children to try children before the age of 10. Jobcentre Plus travel discount cards - available to unemployed Jobseekers Allowance or Universal Credit claimants aged 18 to 24 for 3 to 9 months or to over 25s for 3 to 12 months entitling a 50% discount on selected rail tickets - visit your local Job Centre office for more information. An older persons bus pass has exactly the same benefits as a disabled persons pass. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Please let us know if you no longer require a bus pass. If you have not received either a letter or full pack call us straight away on 01452 426265. For further information contact: The National Rail enquiries telephone number is 08457 484950. Email us: You can also email concessionarytravel@ northumberland.gov.uk to request a renewal of your bus pass. What happened to the baby in Joy Luck Club? Changes to personal details If you have not used the Bus Pass system before, please sign up for an Account using the Don't yet have an Online Account section. A concessionary travel pass normally entitles you to free travel on all off-peak services (from 9.30am to 11pm) Monday to Friday and at all times during weekends and Bank Holidays. *A. We will automatically renew your older persons bus pass at least 2 weeks before your current one expires if you have used it: Before your pass expires, we may send you a letter inviting you to renew it manually. Older Persons Bus Pass Older Persons Bus Pass Concessionary travel (including bus passes) for older residents and people with disabilities is run by Staffordshire County Council. The passes will be sent out automatically but people should call the bus renewal hotline . Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. renewed people had to fill in forms and submit photographs but we have scrapped current pass expires so pass holders dont need to do anything, just wait for a However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. If you have not received your renewal letter, or you have changed address since your last issue, please contact our information line on 0345 600 0659. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. If so, please let us know youve moved as soon as possible so that we can send your new pass to your new address. Where can I get a bus pass for an older person? Likewise, if you are under age 66, a Free Travel Card will issue on being awarded an Invalidity Pension, Blind Person's Pension, Disability Allowance, or a Carer's Allowance. The cookie is used to store the user consent for the cookies in the category "Other. Renewing an older persons bus pass. How did the American colonies actually win the war and gain their Independence from Britain? Learning impairment that has resulted in an arrested state of development before adulthood. There is no need to contact us until we get in touch with . You will receive your pass by post within 5 working days. Call us: Alternatively, you can call our customer services team on 0345 600 6400 if you would like to renew your pass. Please see their Bus Passes for Older or Disabled Residents page for more information on how you can apply online or in person, as well as how you can renew a pass. This cookie is set by GDPR Cookie Consent plugin. If you have moved since your last bus pass was issued and we have not been informed you will need to visit a participating library with proof of your current address. No it is not possible to issue an age-related bus pass "with companion" entitlement. If your pass has been stolen, you should call 0345 200 0388 to replace it. Renewing your Bus Pass. Customers will receive their new pass to the registered address at least1 week before their current pass expires. You have moved since your last bus pass was issued and not informed us. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Youll need to provide proof of identity. We will either renew your bus pass automatically or send a letter that tells you how you can renew it. Can I use my bus pass on National Express Services? If you have lost, or damaged, your bus pass you can either Apply onlinefor a replacement or call 0345 200 0388. If you have any problems using your card, it will be necessary for you to contact the bus company directly. New bus passes to be sent to thousands of County Durham residents Your new pass will be valid for 2years. Concessionary Bus passes are accepted on Gloucestershire Park and Ride services, but only as a concession and a reduced bus fare will still apply. We only need this if you want us to contact you and we won't keep it once we've replied. Calls from mobiles are likely to be considerably higher than those from landlines. Please note we cannot assist with applications or replacements on this number and you should call0345 200 0388 if your query relates to a bus pass. All content 2023 Southend-on-Sea City Council. Advice for bus pass holders whose cards are about to expire The cookie is used to store the user consent for the cookies in the category "Performance". Older or disabled persons bus pass | Essex County Council If you have moved address since receiving your bus pass, please notify us of your new address . Failure to do this may result in you not receiving your renewed bus pass or renewal reminder letter. Nexus issues important update on free bus pass renewals No, your bus pass cannot be used on National Express services. It does not store any personal data. State pension claimants who apply directly through their local council should be aware. Currently this is at age of 66. Passes that were automatically renewed should be received by 1st March 2023. Copyright Lancashire County Council 2022. You must let us know if you have changed address over the last 2years and your bus pass is about to run out. Please note you will require your customer number to complete the form (This can be found on your renewal letter). Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. If you pass does not register on the card reader on the bus, we won't know the pass is being used. Disabled pass holders from Cumbria, Blackburn and Blackpool please contact your local council office with valid proof of your disability. Please provide them with as much detail as possible about the journey you wished to make. who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. Please return the bus pass to the address on the back of the card with a note explaining the reason for return so we can update our records. You may be eligible for financial support. Unfortunately at the present time, Libraries cannot arrange new Age Related or new Disability Bus passes due to ICT issues. How long will my new bus pass be valid for? The form will ask for a new passport-sized photo, which will be printed on their new card. 5 Other ways to apply. Please note below the procedure for Free Travel Bus Passes that expire on 31st March 2023: Will be automatically renewed without the need to complete a renewal form. Wed like to set additional cookies so we can remember your settings, understand how people use the service and make improvements. Please still, Older Persons bus passes will normally be automatically renewed. Unemployed people. You will need to apply to your new local authority for a new pass. Gloucestershire County Council offer the Statutory Scheme, as required by law, which is Monday to Friday 9:30 am to 11:00 pm* and all day Saturday, Sunday and Bank Holidays ( but not on the late-night buses, after 11 pm)*In some rural areas where there are very limited bus services customers may be able to use their pass on a bus before 09:30 am. Other Scottish passes arent accepted on the trams. If you have not received your new bus pass this may be due to the following reasons: If you have not moved please visit a participating library to renew your bus or contact us on 01452 426265. We send out renewed passes by the end of March. Your pass will be valid until the expiry date shown on the front of your bus pass or until the announcement of any alterations to scheme conditions. We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. Alternatively you are able to renew your vouchers online. Hampshire County Council Concessionary Travel Scheme - General Terms You need to check the expiry date and apply to the council for a new one if you're is due to expire. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. 5 How long does it take to renew an older persons pass? This cookie is set by GDPR Cookie Consent plugin. Renew your older or disabled person's bus pass LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. It tells you about: Bus passes are issued for up to five years. Renew a bus pass | Apply for a concessionary bus pass - Medway If you have any questions, you can call us to discuss your application on 0345 200 0388. You may find that residents in areas outside of Gloucestershire area can use their bus pass at other times, eg: before 09:30 am for example, but visitors cards will not be accepted until 09:30, which is the time laid down that all authorities must allow use.
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